#1 Acer TravelMate 7720G, Wistron Columbia 06236-1N, changed GPU but reebots randomly
przez Mobotool • 14 maja 2025, 06:25
Hello colleagues,
someone brought to me this machine, telling me that it had a problem with graphic artifatcs and to change the MXM video card.
As soon as I looked at the GPU code (M74-M 216RMAKA14FG) I understood that it was time to change it but I made only one heatup test to verify that the problem was really it.
Indeed, after heating the GPU, windows 10 started good and it was stable with no artifacts, so I ordered a new GPU and soldered it onto the board.
Now the problem is that the machine starts but it reboots randomly, graphics are working good in the bios and even in windows, but it doesn't matter if you go into bios, or windows or the boot options (F12), randomly this machine reboots, it doesn't shut down but acually restarts as if the "reset" button in a desktop pc was pressed.
The chassis has no signs of dents, scratches or hits, and I've found no liquid traces on the pcb, so the board is like new.
I've searched some infos on the web and have seen that often this platform Columbia suffers of these reboots behaviour, but I haven't found one unambiguous solution, someone says that it's due to the LAN IC, someone to the KBC someone else points at the southbridge, and some other to the north bridge.
I've unsoldered the LAN IC, but still the behaviour is the same...
Before going into the rabbit hole, is there any colleague that has defeated this problem with a (almost) secure solution?
Do you want me to make some voltage or resistances measures (even if I didn't find any strange or too low value around)?
Thank you for your time
someone brought to me this machine, telling me that it had a problem with graphic artifatcs and to change the MXM video card.
As soon as I looked at the GPU code (M74-M 216RMAKA14FG) I understood that it was time to change it but I made only one heatup test to verify that the problem was really it.
Indeed, after heating the GPU, windows 10 started good and it was stable with no artifacts, so I ordered a new GPU and soldered it onto the board.
Now the problem is that the machine starts but it reboots randomly, graphics are working good in the bios and even in windows, but it doesn't matter if you go into bios, or windows or the boot options (F12), randomly this machine reboots, it doesn't shut down but acually restarts as if the "reset" button in a desktop pc was pressed.
The chassis has no signs of dents, scratches or hits, and I've found no liquid traces on the pcb, so the board is like new.
I've searched some infos on the web and have seen that often this platform Columbia suffers of these reboots behaviour, but I haven't found one unambiguous solution, someone says that it's due to the LAN IC, someone to the KBC someone else points at the southbridge, and some other to the north bridge.
I've unsoldered the LAN IC, but still the behaviour is the same...
Before going into the rabbit hole, is there any colleague that has defeated this problem with a (almost) secure solution?
Do you want me to make some voltage or resistances measures (even if I didn't find any strange or too low value around)?
Thank you for your time